The Top 5 Questions to Ask Before You Choose a Trenchless Pipe Lining Supply Company
If you’re ready to start offering CIPP repairs in your community, you’ll need a solid trenchless pipe lining supply company to partner with. But choosing a company on the wrong criteria can lead to serious problems in both the short-term and long-term.
But don’t worry: if you know the right questions to ask, you’ll be able to find the right pipe lining supplier for your needs.
What Makes an Excellent Trenchless Pipe Lining Supply Company?
Pipe lining supply companies are not all equal. Some offer a wider selection of equipment and materials, while others focus on quality customer support. But the best companies have it all:
Great equipment
Dependable materials
Custom training
Friendly customer support
A commitment to helping your business succeed
One thing to notice on this short list, though, is the absence of low prices. It’s easy to fall for a company that claims to save you a few dollars, but there are far more important things a trenchless pipe lining supply company should offer your business.
Top 5 Questions to Help You Choose the Right Trenchless Pipe Lining Supply Company
Before you choose your trenchless pipe lining supply company, make sure you ask the right questions. Here are the five most important questions for companies to answer before you sign that purchase order.
What Equipment Do You Provide?
The best trenchless pipe lining supply companies know how important your equipment is. When a supply company carries industry-leading brands, you know your equipment will be fully operational for hundreds of jobs.
Even better, pipe lining supply companies that design and manufacture their own equipment take this part of the equation a step further. These companies see a need for specialized equipment, settings, and materials to ensure their resins and liners are as effective as possible.
But when a company promises low prices only, proceed with caution. In many cases, that initial cost savings won’t outweigh the expense of repairs, replacements, and lost work.
What Makes Your Materials Better?
The most reputable suppliers know their materials inside and out. You should never have to arrive at a job site without knowing what your resins and liners can handle. Look for companies that have put their materials through extensive third-party testing and benchmarking. These trenchless pipe lining supply companies know how to help your teams be successful in any situation because they know how their materials will perform in any situation.
Watch out for companies that can only say their materials meet ASTM standards. These bare minimum standards can ensure safety, but they won’t tell you about strength, reactivity, cure time, or durability.
Can You Train Our Teams?
Some of the big names in pipe lining equipment and materials provide on-site training for their customers. But not all trenchless supply companies offer extensive training that fits the needs of your teams.
The best trenchless pipe lining supply company will offer custom-tailored training to fit your specific needs and level of experience. If you have the option to train at your own place of business, that company is even better.
Just be on the watch for cookie-cutter programs. Your teams may not get the training they need to serve your local communities. These kinds of programs may also move too fast or too slow for your employees, leaving them either frustrated or bored.
What Does Your Customer Support Look Like?
Businesses that are just starting in CIPP repair will want on-call experts to troubleshoot problems in the field. Look for a trenchless supply company that offers 24-hour support with experienced repair techs. This will help your team confidently learn while earning new business at the same time.
But most companies don’t offer this kind of service. If a company’s customer support is solely to help with order issues, look elsewhere. You won’t regret spending the time to find solid support.
Will We Be On Our Own After We Buy Your Products?
The sad truth is that most trenchless pipe lining supply companies are just warehouse shipping operations. Their primary goal is to sell materials and equipment, not support the businesses they partner with.
Your business needs more than a salesperson. Find a company that treats their customers like friends, offering assistance and support for the long haul. No matter how good the materials and equipment are, if your team gets stuck on the job without any support to help them overcome the challenge, you’re wasting your money.
Why Join the T3 Family?
With these questions in mind, T3 Lining Supply quickly rises to the top of trenchless pipe lining suppliers. Our customers can tell you exactly why that is.
Superior Equipment
Not only do we offer the industry’s best brands, but we also manufacture our own equipment to ensure your jobs go as smoothly as possible. Our in-house equipment gives you durability and simplicity, stretching your dollar further than many other brands. And with brands like Renssi and Vivax for cleaning and CCTV equipment, your business will have no problem getting jobs done right without hassle.
Superior Materials
We always send out our materials for third-party testing and benchmarking, and every resin has extensive specs available to ensure your repairs last for decades. T3 resins are more than just ASTM-compliant. We make it simple for your teams to use our resins without worrying about curing processes and times.
Superior Training
Your company is unique from every other pipe repair company, so why would your training be the same? We custom tailor our in-person training for every business we work with. And because of that, our customers walk out with all the knowledge, tools, and hands-on experience they need to hit the ground running.
You can train at one of our two locations, or we can come to your team to get your business going fast. We’ll even train you on the equipment you already have—not just the equipment we sell.
Superior Support
Our support doesn’t stop when you’re done with training. Whether it’s your first job or your 101st, we’re just a phone call away. We’ll troubleshoot with you, call other experts on our team, and walk you through any challenges at all hours of the day and night. We’re not just a supply company, we’re a team of experts passionate about the work we do.
Ready to join the T3 family? Reach out today to find out more!
